Frequently Asked Questions
How can I be sure that MAAS products
are best?
Throughout the MAAS website are numerous independent
lab test results for MAAS products, endorsements
from companies such as Good Housekeeping Institute,
Boeing and McDonnell Aircraft testing facility,
Motorcycle Consumer News an independent testing
facility, The
Porsche Club of America awarding “First Place
Overall” to a Porsche restored with MAAS products,
Jewelry Consumer Products Test Facilities, also
magazine and newspaper endorsements, along with
customer letters.
MAAS stands out as a company with documentation; its
products are superior on a wide variety of surfaces.
We have made considerable effort to ensure MAAS
formulas meet government and industry standards.
MAAS easy “wipe-on wipe-off” multi-purpose polishes
and cleaners clean, polish, protect, and restore;
apply a deep rich luster imparting a more vibrant
appearance to surfaces.
What are the
surfaces that MAAS Metal Polish restores and polishes?
ALL Metals, Fiberglass, Plexiglas,
Eisenglass, mirrors, clouded glass & crystal, leaded
glass, ceramics & ceramic tile, porcelain, enamel,
Corian, Avonite, granite, marble, laminates &
Formica, linoleum, plastic convertible windows,
plastics, Plexiglas, Lexan, acrylic, powder coating,
auto & aircraft paint (to remove stains and buff out
surface scratches), solid vinyl, polyurethane; all
non-porous surfaces.
Why is the
tarnish not coming off brass, copper?
If MAAS does not instantly remove
tarnish this indicates the metal is lacquered. The
lacquer must be removed before cleaning and
polishing. It is best to show the metal item to your
local hardware store manager and ask his opinion for
the best product and method to remove old lacquer.
Once lacquer is removed MAAS will quickly remove
tarnish and oxidation. To protect against harsh
weather and the elements apply MAAS Metal Protector.
The protector can be used on all non-porous surfaces
and is recommended for indoor and outdoor use. The
deep luster is unsurpassed.
How can I tell if
a metal is plated and how do I clean them?
Always read manufacturers recommendations regarding
plated metals.
Solid silver and gold are stamped indicating it is a
solid metal. For brass and copper place a magnet on
the metal if it holds to the metal it is plated.
Manufacturers of plated metals do not recommend
using polishes; often the “plating” is painted on
and is paper-thin; these surfaces cannot withstand
any cleaning solutions. MAAS recommends our
polishing cloth or polishing gloves to gently remove
tarnish and oxidation from these delicate surfaces.
Quality plated silver can be polished with MAAS
Metal Polish. If you are unsure of the quality of
your silver we recommend testing on an inconspicuous
area. After polishing some of our customers have
stated they apply MAAS Metal Protector, which
completely eliminated re-polishing. They
periodically wipe their silver with MAAS Polishing
Gloves or MAAS Polishing Cloth, which gently removes
any discoloration while reapplying the MAAS
protection; the polishing gloves and cloth come in
handy for last minute touch-ups.
Plated metals must be gently wiped with a very soft
cloth; use very little pressure; hard rubbing will
remove plating even without using cleaning products.
MAAS is safe for chrome plating. Use a very soft
cloth to remove discoloration. After cleaning, apply
MAAS Metal Protector. The super-strong protection
applies a deep luster that no product can duplicate.
To view the MAAS “Winning Finish” and a Porsche that
won first place after using MAAS products at the
most competitive event in car shows in North America
click here.
What do you recommend for
brushed stainless steel & chrome?
Brushed stainless steel and chrome
are easily marred by harsh chemicals and hard
rubbing. Most stainless steel spray cleaners contain
water, chemicals, and oil; which leave an oily
residue that attracts fingerprints and dust. MAAS
Stainless Steel and Chrome Spray Cleaner is a one
step cleaner-polish that instantly removes grease
and residue; leaves a highly polished surface,
maintains factory finishes, protects against dust
adhesion and fingerprints.
To restore stained and badly discolored smooth
stainless steel surfaces and chrome carefully apply
MAAS Polishing Creme with a clean, soft cloth. Do
not rub hard, allow MAAS polish to lift the stains.
For brushed stainless steel, gently wipe in the
direction of the brush marks using MAAS Liquid Metal
Polish. Wipe with a damp clean cloth and dry to
ensure all residues are removed.
Can your product be used
for polishing aluminum, magnesium, chrome, alloy wheels?
MAAS Metal Polishing Creme safely
restores tarnished and damaged metals: chrome, aluminum,
magnesium, and alloy wheels. MAAS Metal Protector
is recommended for chrome that is in good condition that
requires shine and protection.
Ron Pollichs Drag Racing Team uses MAAS Metal Polish
and Metal Protector on their aluminum wheels; these
products apply anti-static protection to wheels
repelling brake dust and dirt. Ron Pollich mentioned
that during racing fire hazards occur as brake dust
builds up and this is no longer a problem since he has
been using MAAS Polishes.
MAAS is safe for chrome plating. Use a very soft
cloth to remove discoloration. After cleaning, apply
MAAS Metal Protector. The super-strong protection
applies a deep luster that no product can duplicate. To
view the MAAS award winning finish and a Porsche that
won first place after using MAAS products at the most
competitive event in car shows in North America click
here. Additionally, I have used your Polishing Cream on
the chrome as well as the aluminum trim that had also
been significantly oxidized over the years.
What do you recommend
for lacquered surfaces?
MAAS
Metal Protector protects lacquered surfaces from
cracking and breaking down; maintains the original
luster. MAAS recommends applying the protector to
new lacquered metals. If lacquered metals become
tarnished read the following suggestions:
MAAS Metal Protector has no impact on lacquered
surfaces because the protector never reaches the
metal surface. I recommend customers contacting the
manufacturers for care, removal of lacquer coating,
warranty or replacement.
What is your return
policy?
MAAS is committed to offering only the best household cleaners. However if you wish to make a return we offer a 60
day money back guarantee.
We will gladly accept returns for any maasinc.com products
upon receiving your items within 60 days of the purchase
date. To ensure a timely refund to your account, please
return the item immediately upon deciding that you do not
want the product. It is recommended that you send your
return via UPS or insured Parcel Post for your protection
and to be insured a prompt delivery. We regret that we do
not refund original shipping costs with the return. Please
follow the simple instructions below:
Place the unused item in its original condition and use the original
packaging to ship your product. Please include your order #
and the reason for your return.
Mail your maasinc.com return to:
MAAS
Returns Department
7101 Adams St Suite 3
Willowbrook, IL 60527
We'll issue you a full refund to your credit card for the
price of any item that you return if your return is received
within 60 days of the purchase date. Please allow 10-12
business days from the receipt of the product for your
credit.
Is your website secure when ordering?
Yes. Our website utilizes the most advanced 128/256 Bit Strong SSL Encryption when transmitting data.
DigiCert® provides security to Maas International Incorporated by enabling the encryption of data transmitted between Maas International Incorporated and your browser during an encrypted SSL/TLS session (look for the padlock when entering information).